Medical Guardian Freedom Guardian- Emergency Response Smartwatch, Nationwide Coverage, GPS, and Messaging Capabilities, 2 Months of 24/7 Emergency Monitoring Service Included

I would have kept it but for $$$$$500.a year for me and I would have bought it for it was a Need.

There is a membership fee

Beware! I purchased this product to give my grandmother some freedom from using a bulking safety alert pendent. If you purchase this device you from Amazon you will have to pay $10 more a month for service vs purchasing through the vendor's website. This is not posted in the description. This device runs on ATT cell towers. Although my ATT cell phone works fine at my grandmother's house, this device could not pick up a strong enough signal for it to work. I could not return the item through Amazon and I was out the $75. I have cancelled the service and submitted all the required paperwork to end the monthly service; however, I continue to be billed with empty promises from this company. Buyer beware!

I ordered the device for my grandfather and was able to reach customer service with no problem, the agent was friendly and accommodating with info I requested. I was informed service may be cancelled any time for any reason as I am under no contract. This is to be a post-paid service so the $49.95 monthly charge will not be deducted until 30days from activation. I downloaded the app for iPhone and was on the website creating an account so I may send messages to my grandfather. I utilized the online chat there in order to find the account number used to create the login. Again, the service was fast and friendly and the info I had requested was found and relayed to me promptly. When the test was performed on the device during activation, I was not in the location of my grandfathers home, but the locating service accurately pinpointed my whereabouts. I am happy with the service I have received thus far and would recommend this purchase for anyone who is hesitant based on the negative reviews found on the guardian website.

DO NO waste your time and money on this product. its cheap very difficult to set up and doesn't work. But the BIGGER PROBLEM is the service. Horrible!!!! I purchased this for my 83 year old mother so if she is by herself she would have quick access to help. The problem is the watch don't work and and if you get to someone to talk to they are rude, and Don't try to cancel the service it takes months. And everyone is just RUDE... Stuck with the professionals at LIFE ALERT

I ordered this item for a family member that needs this for emergency since he suffering from heart problem. note this item comes with a free month and have a choice of paying monthly or quarterly or yearly . There is a monthly service fee of $49.95

Easy to setup. Love the simplistic design with easy to navigate touch screen interface. Looks like a smartwatch...perfect for those who don’t want the look of traditional emergency alert devices. Grandma loves the additional features such as text-to-speech messaging, alerts/reminders and weather forecast.

Even after they determined the service wouldnt work in the area we needed, they still started a service and charged my card for a year of coverageAlso, I bought it early for a Christmas gift for my dad so by the time he opened it and we tried to activate it, my 30 days and went by to return it so Im stuck with a watch that doesn't work and out $80