BLACK+DECKER Smart Dog Collar, GPS Tracker, 2-Way Audio, Water Resistant, Black Med/Large (Fits 15"-21" neck)

I purchased my first collar a couple about 1 month ago. It lasted two weeks before it broke. I bought a second and it lasted about 1 week. The first was pulled on by another dog and cracked the screen. The second I grabbed my 40# dog by to lift him into my truck. It came apart in my hand. The computer chip fell right out and plastic was not repairable. I would not recommend this product to anyone.

This is a really neat idea. But, between the poor cellular coverage and just as bad GPS reception, this collar is useless for me (I live near a freeway where you would expect cell coverage to be good regardless of carrier)Maybe if you lived in an area with wide open fields with a cell tower in the middle of the field this would work just fine.When we did try a phone call to the device, it had very poor audio quality in both directions.

UPDATE SINCE THIS REVIEW WAS POSTED:Just had a call w/ the support rep and she thinks the the collar I received was defective. She is going to send me a replacement and I will try it again and update this review next week. This collar may not have had the latest firmware installed on it (hence all the issues I encountered).---Had high hopes for this since it was new and I saw the other reviews but this ended up being a nightmare. The GPS stopped working after one time and I followed the cryptic troubleshooting advice online which also didn't work. The display for the tag is super small so you can hardly read it. The instruction manual is a joke and has no troubleshooting in it. There was even some weird Chinese characters on the GPS screen in the App and at one point it thought my dog was in Africa. Also, when you call the collar you can't hear it because the voice is garbled.There is no phone number to call for support... only e-mail which I hate because I want to speak with someone.This is clearly a product that was rushed to market without proper testing and support in place. It has great potential but it needs to work.Don't buy this!

It said my dog was 1/2 mile away at 5:07 AM when she was laying in bed. This kind of in accuracy happened 3 different times.The collar was not made to be worn around the property (the only reason I bought it is to see if she left the area) because the map is way to large for the tiny little phone screen. It would be perfect if you could look at it on a large screen like a computer.I have always gotten a quick and very polite response when I called for help but it still is not accurate so she doesn't wear it much. A lot of money to throw away and still don't know where she goes.Would not recommend this collar.

Never was able to get item to work properly; contacting CS took to long to get a reply.

The details indicated that the battery life lasts aprox 2 days. That is completely inaccurate! I purchased the collar and never used it after my first week of use. I was not even trying to utilize all of the tracking features and information updates etc. I was simply wanting to use it as a name tag collar and locator if I ever needed to find our Dog. The battery would die every day making it a complete hassle to recharge. It's unreliable to use as a dog name tag collar due to the fact that it may not make it through a single day! I ended up buying an old fashion engraved dog tag for $15. It sits in a drawer useless. I was expecting a lot more out of this device. I have a high end Garmin GPS Sport training and hunting collar that I've used for over 3 years and was expecting at least similar quality..... I would NOT recommend this and am currently looking at other brands which are aprox $50-$85 more than this but looks like the quality is much better reviewed.

Too darn complicated to use! Returned it because of the difficulties getting it to work. In addition, they wanted a monthly fee!

Come on, do you expect me to take the leash off my dog every single day and charge it over night ? - who has the time for that ?!? this is so un-practical , I have no idea how any company would sell such a product.I tried charging it nightly but after a few weeks it just gets old and you forget... and then the thing fell off somewhere outside and it was totally dead so I could not find it... but didn't really want to anyway.I mean, put extra batteries if you need to but charging a dog leash every day is just CRAZY to me. Are you giving me chores now ?!