Sienna Aqua Laser Steam Mop (SSM-0618)

Steamer is made of similar quality plastics used on high heat steamers. Steam capability that I covered is 200 squared feet per fillup. This is a good steamer for the price and to be honest it is the best compact lightweight steamer I own and use every other day. Replacement mop sleeve at bottom can be found on Amazon way cheaper then your local store. I have white tile floors and let me tell you that as soon as I walk in I can tell that my wife steamed the floors, not because its white tile and it gets dirty but because you ca see the great job this steamer does. I rate it at 4 out of five just because im sure expanding the fill water tank would help with the refills. Tip: add some Pine-Sol for that great steam aroma in your house followed by the amazing steam clean capability of this little steamer.

I am not happy with this. It has never worked as well as my shark. Then after about the fifth time I used it, it just stopped working. Save your money, buy a shark.

After my Shark broke, I purchased my Sienna and only used it a few times. I found it difficult to use than compared to the Shark. The steam button is clunky and difficult to use. You need to make sure the pads are on good and tight before you mop. Otherwise, the pad falls off. So, I put the mop away for a few months. I decided to take it out tonight to try it again only to find the seal for the reservoir tank completely torn apart. Now, I am having a tough time finding a replacement part for a mop I don't even like. Don't waste your money on this mop. It's not worth it.

I think this was a refurbished mop. I do not remember seeing that it was, but that's o.k.The mop let to much water out on the floor. Purchased a new one, (same model), and it isworking fine. So as for the mop itself, It is fine, and I am happy with the new one.

This is a wonderful cleaner, in fact it is the 2nd one I have purchased. The only reason I don't give it 5 stars is the volume of steam is not as strong as I wish.

I have to say it’s everything they said it was, I’m able to steam my whole house on one and a half tank fills of water, the negative I see is that the cord is way short I’m constantly unplugging g and pluggging back in. But for the price it’s great. pj

It leaves PUDDLES all over the floor. You have to hold down on a trigger whenever you want steam, otherwise it just pushes dirt around the floor like a regular mop.

The Sienna is my third steam mop, preceded by a Bissell Steam Mop and a Shark.Here's what was nice about the Sienna:1. It heats up fast.2. Assembly is a snap but does need a screwdriver.3. It has a folding handle that allows it to be stored in small spaces.4. It SAYS it can use tap water (unless you have hard water or know what tap water can do to your steam iron)5. It stands upright all by itself which is nice compared with the Shark that had to lean up against something.Here's what seriously stinks by comparison.1. The steam only comes out when you push a rather firm button on the top of the handle. This is really not well planned. It requires a serious workout for your thumb unlike the shark which self triggers the steam whenever you push down or forward on the mop; or the Bissell which had the button under the hand grip which allowed your fingers to do the work. Halfway through doing my kitchen (not a big room!) my thumbs were aching! Ideally the steam wouldn't require a trigger but all three mops I have owned have had this. It does reduce chances of steaming your own foot, so I can see the logic in it. :)2. The cord is short! I had to change outlets for just the kitchen so you had better have strategically placed outlets, or be willing to use an extension cord. The Shark easily beat this and the cord for the Shark is much lighter and more flexible.3. The Steam is not as powerful as the Shark.4. The unit comes with one triangular mop head and two fabric covers. These are fine but I found that the three sizes of the mop heads in the Shark saved a lot of time - small triangle for small areas, big rectangle for big spaces and the regular size.5. The unit also comes with a carpet glider and claims to clean carpets. This is a bit misleading since all it does is steam the surface of your carpets. The shark comes with a similar device but the manual is very upfront about this just being a way to refresh your carpets and NOT actually clean them.5. The biggest kicker for me - The Sienna has a changeable filter. I learned about this the hard way with the Bissell a few years back when filters suddenly became impossible to find thereby reducing my mop to junk and necessitating the purchase of the (no filter required) Shark. In my experience, a mop that needs a filter is like a mop with an unknown expiration date.6. The Sienna is heavier. This may mean more metal parts and better quality (I have no way of knowing - th exterior is all plastic) but it makes it more exhausting to work with. For the older person, or an out of shape slob like myself, the Shark makes floor washing much easier.So, to sum it all up, The Sienna is a fine basic mop but is not as well designed as the Shark. Both units are made in China. Both are fairly comparable in price and if you are trying to choose between them. . . Well, I hope this review will help.I think the idea of a steam mop is a really good one but there are many designs out there that simply do not make the cut. I still prefer them over traditional bucket and mop cleaning. The next on my list to check out is the Enviroshark which sounds like it actually has the kinks worked out.