Jabra Enhance Plus Self-Fitting OTC Rechargeable Hearing Aids for Advanced Hearing Enhancement, Music and Calls – (Incompatible with Android) 4 Mics and Powerful Speakers, Made for iPhone – Dark Grey

Bought the beige ones the first time. They worked moderately well. Was desperate due to sudden, moderate hearing loss. Worked well enough to get by in most small meetings at full volume. The volume and audio settings would change abruptly and arbitrarily, even when not on the useless adaptive settings. The right earbud failed within 3 weeks. Returned them and shopped around. Decided to give them another try. Purchased the black version. Performed equally OK, and this time the left earbud failed. Returned them. Almost 4 months after Amazon received them I have still not gotten my refund for these defective devices. Crap and lousy customer service. Stay away.

Replaces my $2,000 Rexton hearing aids with these. Work great, sound Great and the fit well.Good value.

I am in the market for OTC hearing aids, and since Jabra had cut the price of these in half, I decided to try them. I am quickly learning that hearing aids vary and ones that work for one person may not work for someone else. These didn't work for me and after two days I returned them. (I'll get to the problems I had further on.). Amazon seems to treat the return of these hearing aids as suspicious occurrence, which is very un-Amazon like. Often when I return something, they refund my money to my credit card as soon as they know UPS has received it. Not this item. I dropped it off at UPS on November 11, and UPS delivered it to Amazon on November 15. Amazon then informed me that it might be December 1 before they would refund my money. I have no idea why except that several reviewers reported that Amazon DENIED them a refund, claiming that the serial numbers of the returned item didn't match the serial numbers on the sold item. How that might happen, I have no idea, but I began to worry that they might be looking for an excuse to deny me a refund. Since these cost over $500 with tax, that's not chump change. Eventually, however, on November 24, Amazon authorized a refund. That's NINE days after they received them back, and nearly two weeks after I dropped them off at UPS. My credit card company then took three days to credit the refund back to my card. So, what is going on, Amazon? I have no idea, but it does make me reluctant to buy any more OTC hearing aids from Amazon rather than the manufacturer, particularly since Amazon's prices are not any lower.As to why I returned them: they certainly amplified sound. I had no complaints with that. But I did not find that they clarified speech at all. So I was still saying "what" a lot, and asking people to repeat themselves. My biggest goal with hearing aids is speech clarification and these just didn't do it. Now, a lot audiologists will tell you that you have to wear them for awhile, and get used to them, etc. I would have been willing to try them for longer than two days except for one thing: these itched the hell out of my ears. I couldn't stand wearing them for an hour, let alone all day. Maybe others will have a different reaction, but for me, they were really uncomfortable. One of the reasons I bought these is that they were recommended by Wirecutter in The New York Times. But Wirecutter also noted that some of their test participants also complained about itchiness.So try them if you like. If you are used to earbuds, you may have a different and better experience than I did. But buy them from Amazon? Not me, unless and until, they explain why their refund on these is so slow.

The earbuds stopped working after one year and four months. I spent ~$800.00 for a product that stopped working after 1-year and the manufacturer will not do anything to repair, replace the defective product, or provide relief to help a senior citizen who depended on the product to hear. I will not purchase another Jabra product again!Manufacturer's Response:The Jabra manufacturer's warranty is valid for one year from the date of purchase. Unfortunately, your proof of purchase indicates a purchase date that exceeds the validity of the warranty period. The warranty agreement states the following: Repair or replacement under the terms of this Warranty does not give the right to any extension or a new beginning of the period of warranty. We regret that we are unable to provide you with a free warranty replacement.

While not perfect, these Jabra OTC hearing aids are quite good for addressing my hearing loss (moderate-severe-tinnitus). I am at a point where continual wear of hearing aids does not work for me and these fill that gap. I have since purchased higher end medical grade hearing aids ($$$) which do give some better filtering, but I still use these Jabra as they are still very good for most environments. Getting any type of good hearing aid for noisy environments is near impossible. The only thing I wish they had for these Jabras would be some type of ear hook as they can come loose and start to fall out, so I need to reposition or check them with some frequency.

These provided good amplification of speech with limited background noise interference. However they didn’t fit my ears well and continually fell out. I returned them using the label Amazon provided and Amazon had them in 3 days. I followed Amazon’s return timeline to gage when I’d get my refund and it kept changing the date/timeframe I’d get my refund. I called twice and was assured my refund would be processed by such and such date but I never received it. After 5 or 6 weeks the timeline indicated I needed to call to get refund. I got fed up and called Capital One and was told I needed to file paperwork that I never recd item ( no option for not getting refund). The charges were reversed and bam Amazon was on wanting the money reversed back to them! They sent documentation to Capital One that I’d recd item and had placed 66 orders with them. Capital One reverses monies back to Amazon. I gathered up the documentation I had (note the timeline for my return kept changing so you can’t necessarily on it, once it didn’t show aids were even recd back). I included calls that Amazon dropped or I was hung up on without resolution, the timeline, etc. It took my sending the timeline showing Amazon had received the aids back and kept stating that I’d get my refund for them to allow the charges to be reversed back to me for the 3rd and final time. WORST RETURN EXPERIENCE I EVER HAD!!!!!!!