RACK ADJUSTER KIT W10712395 SAME AS PS10065979 AP5957560 W10350375 W10250159 COMPLETE KIT

This kit came with NO instructions. But, I found a video online that was very clear and easy to follow. Once I watched it, I was able to remove the old piece of junk plastic adjusters and replace with this kit in about ten minutes. Buyers should be aware that the screws are NOT standard Phillips nor slotted. You'll have to have a Torx screwdriver to install the screws. Fortunately, I have one and wasn't slowed by having to go to the hardware store buy a set. BTW, this is the same kit for several different brands (Whirlpool, Kenmore, Kitchenaid, etc.) because the dishwasher housings are all made by the same company. The internal parts are all made in China which accounts for the original cr*ppy plastic that falls apart in less than two years. This kit still also has a lot of plastic parts, but the metal parts make a huge difference in ease of use compared to the original garbage that came with the new dishwasher. Plus, the rollers are a lot bigger and less likely to slip out of the guide rals like the original ones did. Almost lost a lot of dishes because of the old worthless rollers.

Kenmore Model 66513229N412 has the known defective Rack Adjuster pt#W10350375 w/1.25" wheels. Guess I was lucky it lasted just over 2yrs before wheel axle broke, but of course out of warranty so my cost. This kit works perfectly and upper rack doesn't squeak when you move it in/out like it did day one new with old design.Came with a neat little adapter for torx screws using a phillips screw driver if you don't have torx bits.My model uses pt# WPW10508950 stops on the rail ends unlike the ones seen on u-tube for Kenmore. Original ones broke when removing to take upper rack out to install this kit. They're one-time-use stops (another cheap design). I ordered two of those as well on Amazon.Only bummer was first kit I received was missing the 2 main adjuster brackets and no instructions as in product picture. Poor QC by the manufacture in a sealed OEM box. Not Amazon or Sellers fault for that, hence no ding on rating. Amazon ordered another kit right away and arranged for no-cost return for first kit. Good customer service! Received second kit complete this time, though still no instructions. U-Tube was the answer for that.

This product was purchased to replace a part that broke shortly after the WHIRLPOOLr warranty expired.Its to bad that the aluminum replacement part was available more than 2 years prior to my purchasing this dishwasher with the known faulty parts but they continued to build with the old parts anyways! Why Whirlpool ?? WHY!!!Why did WHIRLPOOL continue to make these dishwashers with the old style defective parts when they knew they were a problem? Why did I find the metal replacements on-line dated back to 2015? So this mean they knew about the problem well before this , factoring design and manufacturing time.The new parts are also poorly made with a TINY screw to hold on the modified wheel (what broke the last time) These look woefully inadequate to provide sustained support and durability for the life of this dishwasher.Also no instruction with the box as you need to download them from the web.Pictures show original part with broken wheel and new part (note the size of the screw that holds the wheel, that keeps the top rack from falling down into the bottom rack! (which is what happened with the original)I strongly recommend that no one buy products from what appears to be a very unethical company as WHIRLPOOL!Why would any company continue to use parts that are breaking for more that 2 years after they released an upgraded repair kit to replace what was breaking due to poor design and materials????

The kit was the correct replacement for my c-channel based wheels. The stainless steel bracket is significantly stronger than the original plastic bracket mostly because of the use of screws to fasten the wheels instead of the previous plastic fasteners that broke within the first 2 years of my whirlpools life. The kit is superb -- Whirlpool should have given it to all of their customers for free due to the badly manufactured initial brackets.The entire replacement took about 15 minutes on the kitchen table. Afterward, the height adjustment and the strength of the top rack attachment will easily allow of full rack of heavy glass without concern.

I purchased this to replace broken components in my Whirlpool Dishwasher. Unlike the original plastic part this is a stainless a steel part. The plastic wheels broke of the original plastic holding the top rack. The resulting replacement product looks much more sturdy then the original. The downside is that it does look different from the original so as a result had to spend time trying to figure out how these pieces were arranged as the product arrived without any instructions. Once I understood how this was to be arranged the installation went smoothly. I would recommend that if purchasing this you should also purchase the associated the two top rail slide rail stops.

They said that it included instructions. It did not. As others have, I did a search on the web and found a great video showing the installation process. You need to look at this since the new version is a lot different from the old. After watching the video a few times, and sorting out the parts, it probably took 15 mins to do the first side. The second one took less than 5 mins. They included a Torx adaptor that would be a big help if you don't have any Torx drivers. why they didn't just use normal screws is beyond me. They upgraded this a bit from the old version, but the part that broke on mine is the split pin that holds the wheel on. This is still plastic but hopefully a bit stronger. If they had included the instructions they would have got a 5, but I hate it when they tell you one thing and do another.

The parts fit for the most part however, the wheels did not. I had to replace them with my used ones and that worked. The clips are not reversible so after 'test' building the unit, I had to break the clips to tear it back down. There is a redundancy for that but it would have been nice for them to say something about it somewhere in the guide. Don't get me started on the quality of the images in the guide which was nothing more than a photocopy. It gets a 3 out of 5 because at least my wife can stop complaining about the broken rack.

Good quality kit delivered in a timely manner but the rollers on the adjuster were the wrong ones (not the ones on the picture). Luckily the old rollers on my dishwasher were still good so I was able to swap them onto the new adjuster, so it was a minor nuisance, not a show stopper.

The delivery was right on time and there was no damage. The instructions were clear. It is working great now. Exactly what I needed. The hardest part was taking the old adjusters off because I didn't have any instructions for those.

Much better than the plastic rack adjuster that came with the dishwasher!

The instructions are clear, but the pictures are lacking. Goes together solid once you figure it out.First side took me about 15 minutes, second side less than 5.