HARLEY-DAVIDSON FOOTWEAR Women's Inman Mills Motorcycle Boot, Black, B(M) US

Can someone give me their foot measurement in inches or centimeters and the actual size boot they ordered that fit them?

Are these shoes considered steel toed?

solid heel, or air pocket that after wear will collapse?

Is there a number to call? I received free 2 day shipping and the boots arrived used! The soles are cracked and the leather is scuffed.